Products related to Customer:
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Dynamics 365 Customer Service Enterprise (NCE)
Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️
Price: 753.14 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Professional (NCE)
Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)
Price: 399.49 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFDZ:0003)
Price: 158.79 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE)
Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFNK:0003)
Price: 160.91 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Enterprise (NCE)
Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️
Price: 753.14 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Professional (NCE)
Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)
Price: 399.49 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFDZ:0003)
Price: 158.79 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE)
Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFNK:0003)
Price: 160.91 £ | Shipping*: 0.00 £ -
ESET Inspect
Insights from ESET Inspect: A digital security paradigm In our increasingly connected world, the importance of cybersecurity is growing exponentially. Against this backdrop, ESET introduces ESET Ins pect, an innovative solution for maintaining digital security. Definition: ESET Inspect ESET, a recognized global player in the IT security industry, presents ESET Inspect: a comprehensive security solution designed to proactively protect digital assets. Reasons to invest in ESET Inspect Maximum security standards Intuitive user interface Unmatched customer support The benefits of ESET Inspect in detail An in-depth look at the outstanding features of ESET Inspect. State-of-the-art security infrastructure: ESET Inspect integrates advanced protection mechanisms for unmatched cybersecurity. User-centric design: A seamless and intuitive user experience is paramount. Expert support: a dedicated team of professionals provides around-the-clock support. What makes ESET Inspect special Beyond its technical features, ESET stands out for its customer focus. The company takes a customer-centric approach based on trust and reliability. Conclusion Digital transformation requires a corresponding evolution in IT security. With ESET Inspect, companies and individuals are well equipped for current and future challenges. If digital security is of central importance to you, you should consider buying ESET Inspect .
Price: 21.14 £ | Shipping*: 0.00 £ -
Nitro Pro VIP Access - Add On ML ESD
Buy Nitro Pro VIP Access: Maximize your productivity Welcome to Nitro, a leading provider of business productivity software. We're excited to introduce our exclusive solution - Buy Nitro Pro VIP Access. With this unique access, you'll get advanced features and exclusive benefits to take your productivity to the next level. Don't wait any longer - discover the possibilities and buy Nitro Pro VIP Access now! Why should you buy Nitro Pro VIP Access? Nitro Pro VIP Access offers you numerous benefits to streamline your workflow. Here are some reasons why you should buy Nitro Pro VIP Access: Advanced features: With Nitro Pro VIP Access, you get access to advanced features that increase your productivity. Edit PDF documents more efficiently, add interactive forms, create digital signatures, and more. Prioritized Support: As a VIP customer, you'll receive prioritized support from our dedicated customer service team. Your issues will be handled quickly and professionally to ensure you always receive the best support. Exclusive Updates: As a Nitro Pro VIP Access customer, you'll receive exclusive updates with new features and enhancements. You'll always stay up-to-date and benefit from the latest innovations in our software. Access to resources: With Nitro Pro VIP Access, you have access to exclusive resources such as training materials, how-to guides, and best practices. Use these resources to expand your knowledge and work even more effectively with our software. Benefits of buying Nitro Pro VIP Access When you purchase Nitro Pro VIP Access, you can take advantage of the following benefits: 1. Advanced features for maximum productivity With Nitro Pro VIP Access, you get access to advanced features that help you work more efficiently with your PDF documents. Use interactive forms, digital signatures, and other powerful tools to streamline your workflow. 2. Prioritized support for fast solutions As a VIP customer, you'll enjoy prioritized support from our dedicated customer service team. We're here to help you with any questions or concerns you may have and provide quick solutions so you can continue to work smoothly. 3. Exclusive updates for ongoing enhancements As a Nitro Pro VIP Access customer, you'll receive exclusive updates that bring new features and enhancements to our software. You'll always stay up to date and benefit from the latest innovations. We listen to feedback from our VIP customers and continually work to make our software even better. 4. Access to exclusive resources for optimal use With Nitro Pro VIP Access, you have access to a variety of exclusive resources to help you get the most out of your Nitro software. From training materials to how-to guides to best practices, these resources are available to help you expand your knowledge and develop your skills. Buy Nitro Pro VIP Access is the perfect solution to maximize your productivity and realize the full potential of your Nitro software. With advanced features, prioritized support, exclusive updates, and access to valuable resources, you'll have all the tools you need to work more efficiently and achieve better results. Don't hesitate any longer - buy Nitro Pro VIP Access and experience the benefits of VIP treatment! System requirements for Nitro Pro VIP Access Supported operating system: Windows 7, 8, 10, 11 or macOS 10.12 or higher Processor: 1 GHz or faster Memory: At least 2 GB of RAM Disk space: At least 5 GB of free hard drive space Display: At least 1024x768 pixel resolution Web browser: Current version of Google Chrome, Mozilla Firefox, Microsoft Edge or Safari Internet Connection: For download, activation, and regular access to updates Make sure your system meets the above minimum requirements to use Nitro Pro VIP Access smoothly.
Price: 42.32 £ | Shipping*: 0.00 £ -
Nitro Pro VIP Access Renewal 1 Year ML ESD
Buy Nitro Pro VIP Access: Maximize your productivity Welcome to Nitro, a leading provider of business productivity software. We're excited to introduce our exclusive solution - Buy Nitro Pro VIP Access. With this unique access, you'll get advanced features and exclusive benefits to take your productivity to the next level. Don't wait any longer - discover the possibilities and buy Nitro Pro VIP Access now! Why should you buy Nitro Pro VIP Access? Nitro Pro VIP Access offers you numerous benefits to streamline your workflow. Here are some reasons why you should buy Nitro Pro VIP Access: Advanced features: With Nitro Pro VIP Access, you get access to advanced features that increase your productivity. Edit PDF documents more efficiently, add interactive forms, create digital signatures, and more. Prioritized Support: As a VIP customer, you'll receive prioritized support from our dedicated customer service team. Your issues will be handled quickly and professionally to ensure you always receive the best support. Exclusive Updates: As a Nitro Pro VIP Access customer, you'll receive exclusive updates with new features and enhancements. You'll always stay up-to-date and benefit from the latest innovations in our software. Access to resources: With Nitro Pro VIP Access, you have access to exclusive resources such as training materials, how-to guides, and best practices. Use these resources to expand your knowledge and work even more effectively with our software. Benefits of buying Nitro Pro VIP Access When you purchase Nitro Pro VIP Access, you can take advantage of the following benefits: 1. Advanced features for maximum productivity With Nitro Pro VIP Access, you get access to advanced features that help you work more efficiently with your PDF documents. Use interactive forms, digital signatures, and other powerful tools to streamline your workflow. 2. Prioritized support for fast solutions As a VIP customer, you'll enjoy prioritized support from our dedicated customer service team. We're here to help you with any questions or concerns you may have and provide quick solutions so you can continue to work smoothly. 3. Exclusive updates for ongoing enhancements As a Nitro Pro VIP Access customer, you'll receive exclusive updates that bring new features and enhancements to our software. You'll always stay up to date and benefit from the latest innovations. We listen to feedback from our VIP customers and continually work to make our software even better. 4. Access to exclusive resources for optimal use With Nitro Pro VIP Access, you have access to a variety of exclusive resources to help you get the most out of your Nitro software. From training materials to how-to guides to best practices, these resources are available to help you expand your knowledge and develop your skills. Buy Nitro Pro VIP Access is the perfect solution to maximize your productivity and realize the full potential of your Nitro software. With advanced features, prioritized support, exclusive updates, and access to valuable resources, you'll have all the tools you need to work more efficiently and achieve better results. Don't hesitate any longer - buy Nitro Pro VIP Access and experience the benefits of VIP treatment! System requirements for Nitro Pro VIP Access Supported operating system: Windows 7, 8, 10, 11 or macOS 10.12 or higher Processor: 1 GHz or faster Memory: At least 2 GB of RAM Disk space: At least 5 GB of free hard drive space Display: At least 1024x768 pixel resolution Web browser: Current version of Google Chrome, Mozilla Firefox, Microsoft Edge or Safari Internet Connection: For download, activation, and regular access to updates Make sure your system meets the above minimum requirements to use Nitro Pro VIP Access smoothly.
Price: 42.32 £ | Shipping*: 0.00 £ -
Avast Premium Business Security
Increase the online security of your company Increase the protection of your data and end devices against viruses and data leaks and improve the security and privacy of your employees when working online. Increase the security and data protection of your employees in public WLAN networks by using a VPN. Prevent the use of unauthorized storage media with the help of USB security measures. Organize your security measures flexibly from anywhere with a web-based management platform. Online security and data protection Maintain the privacy and security of your employees' online activities to ensure a productive and stress-free working environment, regardless of location. Promote a secure yet productive working environment through the use of content filters. Use VPNs for more online privacy and security when surfing. Secure your webcams. Protect your passwords. Protect yourself from fake websites and phishing attacks. Advanced protection for Devices Turn your company's Devices into secure fortresses with our next-generation Avast antivirus software. Benefit from comprehensive protection against malware and other threats. Comprehensive device protection. Protection against infected files, emails and websites. USB protection. Data protection Protect your business and customer data from ransomware, data leaks and internal threats with our firewall and other security modules. Protection against ransomware encryption. Protect your data from access by cybercriminals. Offline protection against data leaks. Improved protection of your passwords. Remote management Manage your Devices and security solutions conveniently from anywhere with our online management platform to keep pace with your organization's growing security needs. Centralized status dashboard for your Devices. Devices- and IT security management. Secure access to every managed Device. Automation of patch management Automate the patching process of your Devices with Ultimate Business Security, including patch management for Windows and many popular third-party applications to save time and money. Avast Premium Business Security offers: Online management platform Device protection Data protection IT support Data protection Webcam protection* Password protection* *Not available for MacOS The Avast Small Business solutions in comparison Essential Business Security Premium Business Security Ultimate Business Security Online management platform Easily set up device protection, manage subscriptions, monitor and add Devices from one place - anytime and anywhere. Device protection Award-winning antivirus for all your Devices to protect against malware, phishing, ransomware and other advanced cyberattacks. Data protection Protects your personal, business and customer data from theft. Online management platform Easily set up device protection, manage subscriptions, monitor and add Devices from one place - anytime and anywhere. Device protection Award-winning antivirus for all your Devices to protect against malware, phishing, ransomware and other advanced cyberattacks. Data protection Protects your personal, business and customer data from theft. Privacy protection** Our integrated VPN encrypts your data and secures your internet connection when using public Wi-Fi networks. Webcam protection** Prevents applications and malware from accessing your PC's webcam without your consent Password protection** Protects the passwords stored in your browser against theft. Online management platform* Easily set up device protection, manage subscriptions, monitor and add Devices from one place - anytime and anywhere. Device protection Award-winning antivirus for all your Devices to protect against malware, phishing, ransomware and other advanced cyberattacks. Data protection Protects your personal, business and customer data from theft. Privacy protection** Our integrated VPN encrypts your data and secures your internet connection when using public Wi-Fi networks. Webcam protection** Prevents applications and malware from accessing your PC's webcam without your consent Password protection** Protects the password...
Price: 30.32 £ | Shipping*: 0.00 £
Similar search terms for Customer:
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Is it a business customer or a private customer?
To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.
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What is Apple's customer support, not the customer service?
Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.
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Are there differences between customer service and factory customer service?
Yes, there are differences between customer service and factory customer service. Customer service typically refers to the support and assistance provided to customers before, during, and after a purchase, while factory customer service specifically focuses on addressing issues related to the manufacturing and production of products. Factory customer service may involve handling inquiries about product specifications, quality control, and production timelines, whereas general customer service may involve addressing a wider range of issues such as billing, returns, and general product information. Additionally, factory customer service may require specialized knowledge about the manufacturing process and technical aspects of the products being produced.
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Is customer service reliable?
Customer service reliability can vary depending on the company or organization. Some businesses prioritize excellent customer service and have reliable systems in place to address customer needs promptly and effectively. However, other companies may struggle with providing consistent and reliable customer service due to factors such as understaffing, lack of training, or inefficient processes. It is important for customers to research and read reviews to gauge the reliability of customer service before engaging with a company.
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Is HP customer-friendly?
HP is generally considered to be customer-friendly, as they offer a variety of support options including phone, email, and live chat support. They also have a comprehensive online support portal with troubleshooting guides and driver downloads. Additionally, HP has a customer satisfaction survey program to gather feedback and improve their customer service. Overall, HP strives to provide a positive customer experience through their support channels and resources.
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Is the customer dishonest?
I cannot determine if the customer is dishonest without more information or evidence. It is important to approach each situation with an open mind and gather all relevant facts before making a judgment. If there are concerns about the customer's honesty, it may be helpful to gather more information and communicate openly with the customer to address any issues.
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What is the purpose of customer questions and customer answers on Amazon?
The purpose of customer questions and customer answers on Amazon is to provide potential buyers with additional information about a product that may not be covered in the product description. Customers can ask specific questions about features, specifications, or any concerns they may have, and other customers who have purchased the product can provide answers based on their experience. This helps create a more informed shopping experience for customers and can help them make better purchasing decisions.
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What is the difference on Amazon between customer rating and customer review?
Customer rating on Amazon is a numerical score given by customers based on their overall satisfaction with the product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their personal experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations about the product's performance, quality, and features.
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What is the difference at Amazon between customer rating and customer review?
Customer rating at Amazon refers to the numerical score given by customers based on their overall satisfaction with a product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations behind the rating, helping other shoppers make informed decisions.
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Why is the customer last name not suitable as a primary key for the attributes customer last name, customer first name, and customer ID number in the following example?
The customer last name is not suitable as a primary key for the attributes customer last name, customer first name, and customer ID number because it is not unique. There can be multiple customers with the same last name, and using it as a primary key could lead to data duplication and inconsistency. A primary key should be unique for each record in the table, and the customer last name does not fulfill this requirement. Instead, a unique identifier such as customer ID number should be used as the primary key to ensure data integrity and avoid duplication.
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How does the change of rate from existing customer to new customer occur?
The change of rate from existing customer to new customer can occur through a variety of methods. For example, a company may offer promotional rates or discounts to attract new customers, while existing customers may be subject to regular pricing. Additionally, existing customers may have the opportunity to negotiate a new rate or package with the company, especially if they are considering switching to a different provider. Ultimately, the change of rate from existing customer to new customer is often influenced by the company's marketing strategies, customer retention efforts, and individual negotiations.
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Why is the customer panicking because customer satisfaction is everything for the boss?
The customer is panicking because they know that customer satisfaction is the top priority for the boss. They understand that if they are not satisfied with the product or service, it could have serious consequences for the business. The customer knows that the boss values their feedback and opinion, and they are worried that their dissatisfaction could lead to negative repercussions for the company. Therefore, they are feeling the pressure to ensure that their concerns are addressed and resolved in order to maintain the boss's focus on customer satisfaction.
* All prices are inclusive of VAT and, if applicable, plus shipping costs. The offer information is based on the details provided by the respective shop and is updated through automated processes. Real-time updates do not occur, so deviations can occur in individual cases.